Quality

Our mission is to sustainably produce and distribute premium pulp, which is competitive and generates value for shareholders, clients and consumers. For CMPC Pulp, excellence is a key component of its strategy of being a global leader focusing on growth with a competitive advantage and opportunities for development. For that, having an in-depth knowledge of the trends in our markets and our clients is important.

  • The BSKP pulp produced by the CMPC Laja and Pacifico mills is renowned around the world as versatile and with consistent characteristics. It is used as a raw material in a variety of products from printing and writing paper (coated or uncoated) to boxboard, tissue paper and specialty papers.
  • The CMPC BEKP is well-known around the world for its structural qualities, softness, high opaqueness, and especially high bulk. It is used as a raw material for a variety of products from printing and writing paper (coated or uncoated) to cardboard, high-quality tissue paper and specialty papers.
  • Pulp from the Guaiba mill is a good representative of Brazilian pulp with medium to high bulk, good tensile strength, strong absorptivity, and excellent opaqueness, and can be used in a number of segments. It is known for producing smooth, bulky tissue paper when using advanced settings such as multi-ply and structured patterns.
  • The Santa Fe pulp has the desirable combination of resilience and absorptivity. Due to this unique quality, it has niche applications in the production of specialty papers.

Our customer service team is available to answer any questions or provide technical support and can be reached at customerservices@cmpc.cl.

At the same time, the quality of our production process is also guaranteed by certifications for responsible management in aspects such as Sustainable Forestry, Chain of Custody and Controlled Wood, as well as Management Systems that ensure the quality and safety of our operations, the products we produce and sell, and the byproducts we recover.

CMPC´s pulp production has got the EU Ecolabel y Nordic Ecolabel for Pacifico, Santa Fe y Guaíba, which guarantee quality and environmental excellence in their whole production cycle, complying with management criteria for products and services established by the European Commission . These follow high environmental standards including waste management, quality control of air emissions and effluents, efficient use of fuels and electricity, in addition to the use of certified wood and chemicals in concentrations that do not harm health and the environment.

All CMPC Celulosa forest operations and productive facilities are certified for Sustainable Forest Management, Quality Management, Chain of Custody and Controlled Wood with the exception of Bosques del Plata in Argentina, which operates under an Environmental Management System but also adheres to forest certification standards.
All Biopackaging and Softys productive facilities have the necessary certifications in order to operate safely according to their sector and location. These include: Chain of Custody and Controlled Wood, Quality Management System ISO 9001, Environmental Management System ISO 14001, and Food Safety Management ISEGA and ISO 22001.

For information on all our certifications, go to the Certifications section of this website.