Self-Help Inter-Personal Skills Assessment (SHIPS)
Technical Support
FREQUENTLY ASKED QUESTIONS


QUESTION: If I don't have Quicktime installed on my computer, what do I do?
ANSWER: Quicktime is included on your SHIPS CD-Rom. Look in the install Quicktime folder or directory and run the installation program for your computer and operating system.
QUESTION: My Macintosh hangs up while playing video, what can I do to correct this?
ANSWER: Several things can cause the program to do this. Solutions include, turning virtual memory off, and turning RAM Doubler off. Speed Doubler may also cause problems, but not always.
QUESTION: Fonts do not appear correct on my Macintosh display. Why?
ANSWER: The arial font suitcase provided will solve the problem. Drag it from the install Mac folder, to the system extensions folder.


To contact CMPC, send E-mail to

hilla@cmpc.com